Refund Policy

Refund Policy – Skin of Youth Spa

At Skin of Youth Spa, we are committed to providing high-quality treatments and products. Please read our refund policy carefully:

All spa services are non-refundable once the service has been provided.
If you need to cancel or reschedule an appointment, please provide at least 24 hours notice to avoid a cancellation fee.
If you feel that a service was not provided to an acceptable standard, please notify us on the same day so we can review and address the concern promptly.
Refunds are not issued for dissatisfaction related to personal preferences, expected results, or outcomes that vary due to individual skin conditions or aftercare compliance.

Products can be returned or exchanged within 14 days of purchase only if they are unused, unopened, and in their original, undamaged packaging.
Refunds will be issued to the original payment method after the product has been inspected and approved for return.
Products that have been opened, used, tampered with, damaged, or are no longer in sellable condition cannot be returned or refunded.
For hygiene and safety reasons, certain skincare items or tools may be ineligible for return.

Gift vouchers are non-refundable, non-transferable, and cannot be exchanged for cash.
Lost or expired vouchers cannot be replaced or extended.

If you have any questions regarding this policy or need assistance with a return, please contact us at:
Skin of Youth Spa
info@SkinofYouthSpa.com.au